Cancellations for WEEKLY ZOOM CLASSES: Cancellations within the hour of class time will incur the class fee. The payment cannot be used for a future class.
Cancellations for Private/Semi-Private sessions, Tower classes, Friday in-person Mat and the Monthly Stretch & Foam Rollout:All scheduled IN-PERSON classes and appointments, with the exception of breast cancer clients, are subject to a 24 HOUR ADVANCE cancellation policy or payment is required.
Lateness for Zoom classes: If you are running late for a class, please to log on and join the class with your audio muted!
Lateness for Private sessions: If you are running more than 5 minutes late for a 30 minute session, or more than 15 minutes late for a 55 minute session, it will be considered a late cancel and payment will be required.
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Red Hook Pilates accepts cash, checks, credit cards and PayPal for Pilates classes or private sessions. Credit card and PayPal rates may be higher to cover transaction fees.